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Serta Florence Futon Frame

Serta Product Details - Ratings and reviews for serta florence futon frame.
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Media: Kitchen
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Product Review
Product Description
Classic Mission Styling Highlights the elegantly sloped arm of the Florence. This frame is rich in style and will compliment any decor. Equipped with a 4-position hinge system this allows for easy opening and closing. Choose couch, bed or two different recline positions. Equipped with a 4-position hinge system this allows for easy opening and closing. Choose couch, bed or two different recline positions.
Product Details
Serta Florence Futon Frame
  • Kitchen: 0 pages
  • Publisher: Serta
  • Label: Serta
  • Studio: Serta
Customer Reviews
Average Customer Review
2.5 out of 5 stars (2 customer reviews)
2 Reviews
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4 star:
 (1)
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1 star:
 (1)
 
 
 

2 of 2 people found the following review helpful:
4.0 out of 5 stars Serta Futon, April 10, 2008
This review is from: Serta Florence Queen Futon Frame, Medium Oak Finish (Kitchen)
Very nice unit.Went together very easily and all the holes lined up. It did, however, arrive with a crack in one of the wooden arms. This was fixed with some glue and is against a wall so no claim was started.
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1 of 3 people found the following review helpful:
1.0 out of 5 stars An effort in frustration, July 20, 2008
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This review is from: Serta Florence Queen Futon Frame, Medium Oak Finish (Kitchen)
I ordered this futon near the end of May. I also ordered an innerspring mattress from another company on the same day(http://www.amazon.com/gp/product/B000NRGAJK - fabulous mattress, btw).

The mattress arrived within days of ordering.

Nearly two weeks later, when the futon arrived, the wooden arms were broken. The arms are packaged with styrofoam between them, but there is no packaging whatsoever between the arms and the cardboard box. One of the arms was shattered. The nails on the other arm were pulled apart.

I called the company on a Tuesday evening and was assured that I'd have replacement arms by Friday evening.

Nothing on Friday. I called at the beginning of the following week and spoke with another representative of the company. I was again assured that the arms would go out immediately and I would have them by Friday.

Nothing on Friday. I called AGAIN at the beginning of the following week. This...Read more
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Serta Florence Futon Frame